£500setup, training &
onboarding package
Yours FREE

With your 24-month subscription.

Dedicated support · Phone and email help included

30-day happiness promise from signing
See what’s included

DEFRA Approved · Simple pricing

Plans that grow with your fleet

Waste collection software pricing that scales with your team. See the workflows and discuss the setup your business needs.

£500 setup, training and onboarding package included free with your 24-month subscription. Dedicated support and our 30-day happiness promise included.

All of this included at no extra charge

Here’s what we’ll help you with.

We agree the setup work before you sign, then help your team start using PaperRoute on real jobs.

£500setup, training & onboarding package
FREEwith your 24-month subscription
No separate setup fee

Business setup

We’ll configure your account for the work your business does.

  • Account and business setupGet your account and business details ready.
  • Users, drivers and agreed vehiclesHelp configure accounts and access for your team.
  • Your agreed workflows configuredSet up the jobs and collection processes you’ll use.
  • Customer data import assistanceBring across compatible existing customer data, with the scope agreed first.
Free setup with your subscription.
Training included

Your first route and jobs

We’ll show your office staff and drivers how to use PaperRoute on their own jobs.

  • First-route setupWork with us to plan your first collection route.
  • Initial office and driver trainingGuided setup and training calls for the people using the system.
  • Driver app onboardingHelp your drivers get started with their daily workflow.
  • Help with your first real jobsWork through the relevant steps, including job completion and paperwork.
Initial training plus ongoing help included.
Ongoing support included

Your support contact

You’ll have a dedicated team member to contact during setup and throughout your subscription.

  • A dedicated onboarding and support team memberA point of contact to help you get started and keep using the system.
  • Follow-up onboarding helpAsk questions and get help with setup issues as your team starts working.
  • Ongoing phone and email supportIncluded throughout your subscription, during agreed support hours.
No separate support charge.
guided setup
and training

Get set up with help from our team.

We plan your setup and training, then help you work through your first real jobs. Guided onboarding is included with your subscription.

Start with a free demo

Included with your PaperRoute subscription. You sign the 24-month service agreement before onboarding. Your setup, integrations and responsibilities are agreed before you sign. Our 30-day happiness promise starts on the date you sign.

Our 30-day happiness promise

We want you to be happy with PaperRoute.

We’re confident PaperRoute will make your working day easier. If it isn’t right for you, for any reason, tell us within 30 days of signing your agreement and we’ll cancel it. No cancellation fee, no payments for the remaining term and no hard feelings.

30 daysfrom the date you sign
your service agreement

Just let us know.

Call your dedicated contact or email hello@paperroute.co.uk within the first 30 days. You can cancel for any reason.

Cancellation fee
£0
Setup fee to repay
£0
Payments for the remaining term
£0

Normal subscription billing applies during the 30 days. Payments already made are not refunded. After the 30-day period, the agreed 24-month term and standard cancellation terms apply.

Read the promise terms

We publish our pricing. Our competitors don't.

BigChange, Waste Logics, Whitespace, and Collabit all require you to “request a quote” before you see any numbers. We think that's frustrating — so we put our pricing on the page. No surprises, no sales calls just to find out what something costs.

How much time could you save?

Enter your weekly collections and see what PaperRoute saves you every month.

Time Saved Calculator

How much admin time could you get back?

Adjust the sliders to match your operation. Results update instantly.

50
5500
30
0300
£

Enter to see estimated monthly cost savings

Your estimated savings

9.5
hours saved per week
WTN time saved5.4 hrs/week
COD time saved2.0 hrs/week
Route planning saved1.7 hrs/week
Invoicing saved0.4 hrs/week

Estimates based on typical operator data. Route planning savings scale with collection volume and are capped at 3.5 hrs/week.

Base plan

Base Plan

First 4 users (office staff + drivers)

£250/month + VAT

£250/month + VAT for the first 4 users. Additional users are £35/month + VAT each. The £500 setup and training package and ongoing phone and email support are included at no extra charge with your 24-month subscription. You also get a dedicated support team member. Our 30-day happiness promise lets you cancel for any reason within 30 days of signing, with no cancellation fee or further subscription payments. Payments already made are not refunded.

Additional Users

£35 per additional user (office staff or driver)

£35each/month + VAT

Added after the first 4 users

Prices exclude VAT. A 24-month service agreement applies. You sign the agreement and authorise payment before onboarding. Your setup, integrations and responsibilities are agreed before you sign. Our 30-day happiness promise lets you cancel for any reason within 30 days of signing, with no cancellation fee or further subscription payments. Payments already made are not refunded.

PaperRoute Lite

Just a small operation?

Running just one van? You might not need all this. PaperRoute Lite is our £9.99 + VAT/month app for sole traders and one-van carriers — compliant Waste Transfer Notes and consignment notes from your phone, without the fleet platform.

Check out PaperRoute Lite

Workflows available for your operation

Route planning & optimisation
Truck-safe routing (height & weight limits)
Real-time GPS tracking
Digital Waste Transfer Notes with e-signatures
Season tickets for recurring movements
Certificates of Destruction
Sage Cloud, QuickBooks & Xero integration
Self-bill purchase invoices
Deferred & consolidated invoicing
Offline-first Android and iOS driver app
EWC code management
Container management
Yard load and weight checks
Receiving-site receipt review
Digital Waste Tracking receipt reporting for eligible sites
Vehicle safety checklists
Customer management (CRM)
Customer portal
AI dashboard insights
Advanced reporting & analytics

Getting started, together

A clear next step. Then a plan to get you working.

Choose PaperRoute after your demo. We use the onboarding period to help your team start using the system in your day-to-day work.

1. Free demo

See your workflow

Walk through the collections, driver tasks or receiving-site work that matters to your business. Ask your questions and see what PaperRoute can do.

2. Before setup

Agree the way forward

Confirm your setup, subscription and billing terms. Sign the 24-month service agreement and authorise payment. Book your onboarding sessions.

3. Guided setup

Get real work moving

We help configure PaperRoute, train your team and work through your first real jobs together. You supply the agreed information and make your team available.

4. Ongoing support

Your dedicated support contact

Your dedicated support team member helps with setup, training and day-to-day questions. Phone and email support are included throughout your subscription, at no extra charge.

We agree the information you’ll provide, who will attend training and the work you’ll start with before you sign.

Frequently asked questions

How does PaperRoute protect my business information?

Your team signs in to a password-protected account, with access based on each person's role. We use encrypted connections, keep each customer's company data in a separate database, and protect the systems behind PaperRoute with regular updates, monitoring and database backups. People receiving documents you send can open their shared link without needing a PaperRoute login, so treat those links as private.

How does the 30-day happiness promise work?

We’re confident PaperRoute will make your working day easier. If it isn’t right for you, for any reason, tell us within 30 days of signing your agreement and we’ll cancel it. No cancellation fee, no payments for the remaining term and no hard feelings. Call your dedicated contact or email hello@paperroute.co.uk within the first 30 days. Your request only needs to reach us within that period.

Are payments refunded if I cancel within 30 days?

Normal subscription billing applies during the 30 days. Payments already made are not refunded. After the 30-day period, the agreed 24-month term and standard cancellation terms apply.

How do the demo and onboarding work?

Start with a free, tailored demo. If you choose PaperRoute, sign the 24-month service agreement and authorise payment before setup. We help configure the system and train your team during guided onboarding.

What's included in every plan?

PaperRoute covers scheduling, driver jobs, digital Waste Transfer Notes, invoicing, customer records and a branded customer portal. Portal customers can access published documents, review collection reports and send service requests. Receiving-site Yard checks and DEFRA receipt reporting can be configured for eligible sites. We confirm your integrations and specialist workflows during the demo and setup.

Is the customer portal branded for my business?

Yes. Configured customer portals use your logo, colours and portal address. Customers sign in securely by email and PIN to access the accounts and records linked to their email address.

When do I sign the agreement and start paying?

You sign the 24-month service agreement and authorise payment before onboarding begins. Subscription fees are billed monthly in advance under your service agreement.

Is onboarding and training included?

Yes. Onboarding support and training calls are included. We aim to get customers using PaperRoute within two weeks, provided the customer supplies the required data and makes the right people available for setup and training.

What support do we get after setup?

Your dedicated support team member helps with setup, training and day-to-day questions. Phone and email support are included throughout your subscription, at no extra charge.

How does per-user pricing work?

£250/month + VAT for the first 4 users. Additional users are £35/month + VAT each. The £500 setup and training package and ongoing phone and email support are included at no extra charge with your 24-month subscription. You also get a dedicated support team member. Our 30-day happiness promise lets you cancel for any reason within 30 days of signing, with no cancellation fee or further subscription payments. Payments already made are not refunded.

Can I add more users later?

Absolutely. You can add users at any time as your team grows. Your data, routes, and settings all carry over with no migration or downtime.

Does PaperRoute integrate with my accounting software?

Yes. PaperRoute integrates directly with Sage Cloud, QuickBooks, and Xero. The Sage integration is for Sage Cloud only; Sage 50 is not supported. Collection data flows straight into your accounts — including self-bill purchase invoices, deferred invoicing, and consolidated invoicing. No more double entry.

Is PaperRoute DEFRA Approved and ready for Digital Waste Tracking?

PaperRoute is listed by DEFRA as compatible software for reporting receipt of waste. We configure and check the connection for eligible receiving sites before live use. Digital Waste Transfer Notes are a separate workflow.

See how it fits your operation

Your business. Your questions. Your PaperRoute demo.

A focused 30-minute video call with our team. We’ll show you the relevant parts of PaperRoute and explain what making the move would involve.

  • Walk through the workflows that matter to you
  • Understand setup, training and the subscription
  • Leave with a clear view of your next steps
Book a free demo

Free, with no obligation. You only commit to the 24-month agreement if you choose to go ahead after the demo.

Or call 03333 707007.